Residential QoS Commitment

LinkMe Voice, Long Distance (existing customer)

Installation: 1 Working Day

Repair: 1 Working Day

Long Distance (new customer)

Installation: 3 Working Days

Repair: 1 Working Day

Broadband Internet (DSL ISP only)

Installation: 1 Working Day

Repair: Up to 7 Working Days

Broadband Internet (DSL ISP & access)

Installation: 10 Working Days

Repair: Up to 7 Working Days

Broadband Internet (VDSL ISP & access)

Installation: 21 Working Days

Repair: Up to 7 Working Days

Broadband Internet (VDSL ISP only)

Installation: 1 Working Day

Repair: 1 Working Day